If you have not used all 3 lancets yet, head to this page for helpful blood collection tips: https://www.homediq.com/en/blood-collection-tips/.
If you already used all 3 lancets and managed to fill around half of the tube, return your sample to the lab for analysis. If the laboratory is unable to process your sample you will be notified. Please contact firstname.lastname@example.org for a free replacement test.
If you have used all the lancets and could not fill the tube halfway, please contact us at email@example.com. We will arrange a free replacement test kit for you.