How do I place an order with a manual bank transfer?
To place an order, it's not possible to use a wire transfer. You can only use our standard payment options available at checkout.
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Where is my order?
You can track your order using the tracking number that was included in your order confirmation email. If you placed an order from Germany, you can check your order status via the Hermes website by entering the foreign tracking number that PostNL ...
How will my order be shipped?
Your order will be shipped by PostNL. We always pack your order carefully. Once your order has been collected from our warehouse, you will receive an email at the email address you provided with a track & trace code. We strive to deliver your order ...
I want to cancel my order
Please contact our customer support team at support@homediq.com for help with cancelling your order.
How can I return my order?
To return your order, please email support@homediq.com or use our contact form. Make sure to include your order number and the reason for returning. This will make the processing of your return faster. Find below our return policy terms: For any ...
How do I order something on homediq.com?
We want to simplify the order process for you, which is why we've streamlined it into just three easy steps: Add the item(s) you want to purchase to your shopping cart. Proceed to checkout and provide your details. Please ensure that you double-check ...