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Is testing with Homed-IQ confidential?
Yes, Homed-IQ takes great care in maintaining customer privacy. Our tests are delivered in discreet packaging with no indication of what is inside. No identifying information is on the test itself, other than a 12-digit test code that you must ...
Can I order a test for someone else?
Yes, but note that we offer our services for people who are 18 years old or older. We recommend activating tests for each person under a separate account. This is because, when you activate a test for someone uder your own account, you will be ...
What happens if I don't activate my test?
Activating your test is crucial to ensure that the laboratory can process your test results correctly. As Homed-IQ tests do not have customer names on them for privacy reasons, activating your test connects the test's barcode to your account. If you ...
When will I receive my results?
Most test results will be ready in 2-3 business days. However, some tests can take up to 5 business days to reach the laboratory. Once your test arrives at our laboratory it will be analysed within 24 hours. You will receive an email notification ...
Is testing at Homed-IQ anonymous?
Yes! All Homed-IQ tests are shipped in discreet packaging with no indication of the contents. The tests also do not contain any customer details- only a 12-digit activation code which customers must activate online to link the test to their account. ...