I don't understand my test results
If you have any questions regarding your test results or need help with interpretation, feel free to contact our medical team medicalsupport@homediq.com.
Our medical team is not able to provide a diagnosis of certain medical conditions and cannot replace the advice of an in-person doctor visit.
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Are Homed-IQ test results reliable?
Homed-IQ only partners with ISO-certified laboratories in the EU. These laboratories also analyse test samples for hospitals, GPs, and governmental organizations. We adhere to strict quality guidelines ensuring accurate results. All Homed-IQ tests ...
I can no longer see my old test results
We take great care of your privacy thus, all STI tests have their results removed after 30 days of publishing. During that 30 days you can download your result and save it in a secure location.
When will I receive my results?
Most test results will be ready in 2-3 business days. However, some tests can take up to 5 business days to reach the laboratory. Once your test arrives at our laboratory it will be analysed within 24 hours. You will receive an email notification ...
How will I receive my results?
You will receive an email notification once your results are ready. It will be uploaded to your account via our secure online portal. All our tests are reviewed by a doctor and presented graphically with an interpretation text in simple language. If ...
Is a laboratory-certified self test more reliable than a rapid test?
Yes. Many rapid tests are not reliable because your sample will not be examined by a laboratory. This increases the chance of a false positive/negative or inconclusive result. Oftentimes, additional laboratory tests are required after a rapid test to ...