My test arrived at the lab, when will my sample be analysed?
For most tests, the turnaround time of sample analysis is 1-2 business days after the lab receives your sample. If your sample arrives at the lab after business hours, processing will begin on the next business day. If you think your test hasn't been processed on time, contact our customer support team for help.
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Collecting your blood sample
If you have not used all 3 lancets yet, head to this page for helpful blood collection tips: https://www.homediq.com/en/blood-collection-tips/. If you already used all 3 lancets and managed to fill around half of the tube, return your sample to the ...
When will I receive my results?
Most test results will be ready in 2-3 business days. However, some tests can take up to 5 business days to reach the laboratory. Once your test arrives at our laboratory it will be analysed within 24 hours. You will receive an email notification ...
Are Homed-IQ test results reliable?
Homed-IQ only partners with ISO-certified laboratories in the EU. These laboratories also analyse test samples for hospitals, GPs, and governmental organizations. We adhere to strict quality guidelines ensuring accurate results. All Homed-IQ tests ...
My blood sample did not mix well with the anticoagulant liquid in the collection tube
Sometimes you will not be able to tell if your blood has mixed with the anticoagulant liquid. However, if you have gently inverted the tube around 10 times after blood collection, the sample should have mixed properly. After this, feel free to return ...
Is a laboratory-certified self test more reliable than a rapid test?
Yes. Many rapid tests are not reliable because your sample will not be examined by a laboratory. This increases the chance of a false positive/negative or inconclusive result. Oftentimes, additional laboratory tests are required after a rapid test to ...