What happens if I don't activate my test?
Activating your test is crucial to ensure that the laboratory can process your test results correctly. As Homed-IQ tests do not have customer names on them for privacy reasons, activating your test connects the test's barcode to your account. If you fail to activate your test, the laboratory is unable to know which test is yours and cannot communicate your test results. Homed-IQ is not liable for reimbursing unactivated tests.
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Why do I need to activate my test?
Homed-IQ tests do not have any customer details on them for privacy reasons. Activating your test links the test's barcode to your account. If your test is not activated, it is not possible to know what test is yours and communicate the results to ...
Where can I find my test code?
Our test kits include a personal test code card with a unique 12-digit code. Alternatively, you can find your test code on the barcode sticker on the test tube. Please note that tests containing two collection tubes will have barcode stickers that ...
Can I order a test for someone else?
Yes, but note that we offer our services for people who are 18 years old or older. We recommend activating tests for each person under a separate account. This is because, when you activate a test for someone uder your own account, you will be ...
How long is my test valid for?
Our tests have a long shelf life and do not need to be used immediately. You can check the expiry date of your test on the sticker on the outside of the test box.
Is a laboratory-certified self test more reliable than a rapid test?
Yes. Many rapid tests are not reliable because your sample will not be examined by a laboratory. This increases the chance of a false positive/negative or inconclusive result. Oftentimes, additional laboratory tests are required after a rapid test to ...