Where can I find my test code?
Our test kits include a personal test code card with a unique 12-digit code. Alternatively, you can find your test code on the barcode sticker on the test tube. Please note that tests containing two collection tubes will have barcode stickers that have the same first 11 digits, ending either in a 1 or 2. You only need to activate the test code ending in 1.
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Where can I get more details about a certain test?
You can find more information by scrolling down to the the FAQs of the particular test page you are interested in https://www.homediq.com/en/shop/. If you have any other questions, feel free to contact us.
How long is my test valid for?
Our tests have a long shelf life and do not need to be used immediately. You can check the expiry date of your test on the sticker on the outside of the test box.
Is a laboratory-certified self test more reliable than a rapid test?
Yes. Many rapid tests are not reliable because your sample will not be examined by a laboratory. This increases the chance of a false positive/negative or inconclusive result. Oftentimes, additional laboratory tests are required after a rapid test to ...
Are Homed-IQ test results reliable?
Homed-IQ only partners with ISO-certified laboratories in the EU. These laboratories also analyse test samples for hospitals, GPs, and governmental organizations. We adhere to strict quality guidelines ensuring accurate results. All Homed-IQ tests ...
What happens if I don't activate my test?
Activating your test is crucial to ensure that the laboratory can process your test results correctly. As Homed-IQ tests do not have customer names on them for privacy reasons, activating your test connects the test's barcode to your account. If you ...