Testing
How to return your sample
Our test kits include a prepaid return shipping label either on the return envelope or on the test box itself. You should return the test kit by dropping it in a post box. We don't recommend bringing it to the post office. A tracking number shouldn't ...
Can I return my sample during extreme temperatures?
Yes, our tests are highly stable and the sample will not be affected by very high or low temperatures. If you prefer, you can choose to drop off your sample at a post office during temperatures below -3 and above 25 degrees.
Do I have to go to the doctor for Homed-IQ STI tests?
No, you can order all Homed-IQ tests (including STI home tests) from home. Tests are delivered in discreet packaging and can be taken on your own time and completely anonymously from home. You then send the test to our certified laboratory and you ...
How long does the testing process take?
After you have placed your order, your Homed-IQ test package will be dispatched within one business day and delivered to you within 1-5 business days. Once your sample reaches the laboratory, you can typically expect to receive your results within 48 ...
How does Homed-IQ's at-home testing process work?
Step 1: Order Choose and order your test online. All of our home tests ship in 100% discreet packaging without any indication of what's inside. Step 2: Test Activation & Sample Collection Activate your test and take your sample by following the ...
What are the benefits of using a Do-It-Yourself at Home Test Kit?
At-home lab testing is one of the most revolutionary advances in healthcare. With Homed-IQ's specially designed testing process, you can test whenever and wherever you want, in complete privacy. Through our partnerships with certified laboratories, ...
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If you cannot log into your account, try using a different browser, an incognito window, or resetting your password. If you get an error message saying that your email address could not be found in our database, it means that you did not create an ...